Ok, this is an odd request, customer came in two days ago, of course had to do a hard reset to get it back online and it did an auto recovery of the ME and it was fine, customer took it home used it for class and then windows complaining about Surestart error and then after a windows update system is only responding with a num lock lighting up and turning off and repeat instantly powers num lock and blinking white/orange charge light with USB-C or just battery.. Need to see if both Bios and EC can be repaired.
Model: HP ZFly16G11 U7-155H
Motherboard: 6050A3354201-MB-A01 BAYMAX-MV-TRIPOD
Serial: 2MQ4280DNR
Prod: A6UE4UT#ABA
Name: HP ZBook Firefly 16 inch G11
Hoping for the best. Thank you!
Model: HP ZFly16G11 U7-155H
Motherboard: 6050A3354201-MB-A01 BAYMAX-MV-TRIPOD
Serial: 2MQ4280DNR
Prod: A6UE4UT#ABA
Name: HP ZBook Firefly 16 inch G11
Hoping for the best. Thank you!
Attachments
U310_20260402_100403_SVOD4.rar
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11.2 MB · Views: 1
U320_20260402_100219_SVOD4.rar
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11.6 MB · Views: 2
